Lift-Off Web Design Company Logo

We strive to perfect the image you want to convey

Lift-Off Web Design Company Logo

We strive to perfect the image you want to convey

Frequently Asked Questions...

Am I obligated to pay the monthly fee for the full twelve months?

No, there are NO CONTRACTS. Websites are hosted by us for 12 months at the quoted monthly price, which constitutes payment for website construction. Pay 50% upfront and 50% on completion and receive a 20% discount. After completing all payments you have the following two options:

  • You may negotiate a monthly maintenance contract, for a very modest fee, which covers content updates, simple upgrades, and changes. Major updates and upgrades will also be negotiated, at a reduced rate, because of the maintenance contract. Your hosting remains with us.
  • For a nominal fee, you may have your website and web address transferred to your hosting company, and you can take over maintenance.

Note: If you decide to opt-out of monthly payments early, or do not make your second payment when pre-paying, we retain ownership of your site and the relationship is ended.

If I get an "Instant Quote" am I going to be hounded with emails from sales people?

No, you will receive three emails: your quote, and two follow ups. Of course, if you choose to negotiate or have questions, we will respond accordingly. We do not sell email addresses. Check out our privacy page to learn how we protect your information.

Can I ask for more than one "Instant Quote?"

Yes, we encourage you to experiment to arrive at the price that suits you. Play around with the quote page; you are not committed to anything by getting a quote. The quote you receive is designed to give you an approximation of the cost of your website. It is negotiable.

How does pre-payment pricing work?

Your "Instant Quote" will list a 20% discounted pre-paid price, which is paid in two installments. Fifty-percent to begin work, and 50% when work is completed and the site becomes live.

What is a "Web copy consultation?"

Included in our services we have professional writers, who can make your copy stand out from your competitors. After the first installment is paid, and during the design phase of the project, you will be put in contact with one. The consultation usually lasts from one to two hours. At that time you will receive valuable advice on how to present and word your copy. Then you will have the option to hire the writer to do the work for you. Only this initial session's cost is included with each of the four plans.

What does "Mobile Friendly" mean?

All of our sites are custom designed to look great and be fully functional across multiple devices (cell phones, tablets, personal computers, laptops.)

What are "Add-on Functions?"

Add-ons are features that give special functionality to your website pages. There are a three add-on plans. The "Silver" plan is included with the base prices of each of the plans except the "Express" plan. The more labor intensive add-ons are grouped into higher cost tiers with each higher tier's add-ons being inclusive of its predecessor.

What are the "Other Options" and how are they priced?

The "Other Options" listed on the " Instant Quote" page are added services, which are very labor intensive and have associated higher costs.

What is a "Contact/Email page?"

The "Contact/Email page" is included with every plan. It does not count as one of your site pages. This page when filled out and submitted by a user will automatically send an email to you with the form information. This basic page does not include collecting user data in a database. That feature can be added to the quote in " Other Options."

What is the "Website Refresh Plan?"

A website refresh entails updating your existing site. We will copy your present site and install it on our server and allow you to see the changes we make. Once you approve, we copy it back to your server to make it "live." If you then want to make a service agreement with us, we may choose to host your site on our server.

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